For over 20 years, Cookies by Design Marietta has been helping customers with their gift giving needs by providing beautifully decorated cookie arrangements, an extensive gourmet cookie selection, decadent cupcakes, as well as other specialty gifts that may be requested. We also handle corporate gift giving needs, with custom cookie bouquets and gift baskets for any occasion.
Our cookie experts are here to help craft the perfect unique gift for your celebration. Each of our signature sugar cookies is freshly baked and hand-decorated right in our shoppe located in the Metro Atlanta suburb of Marietta and can be customized with a name, special message, logo or even a photo.
We offer orders for pick up at our shoppe, shipping via FedEx and hand delivery throughout the Metro Atlanta area to include Atlanta, Alpharetta, Austell, Acworth, Brookhaven Canton, Cartersville, Cummings, Duluth, Decatur, Dunwoody, Dallas, Douglasville, Hapeville, Hiram, Holly Springs, Kennesaw, Lawrenceville, Lilburn, Mableton, Marietta, Milton, Norcross, Powder Springs, Roswell, Sandy Springs, Smyrna, Snellville, Suwannee, and Woodstock to name a few!
Frequently Asked Questions
What does Same Day mean?
These are select gifts that are available for same day delivery which must be ordered by a certain time in the morning the day its needed to ensure adequate preparation time and a reasonable delivery time. Please be sure to check the same day delivery availability prior to ordering online.
Can I call the shoppe with an order for delivery for the same day?
Unfortunately, calling the shoppe does not guarantee same day or next day delivery being that orders have to be placed by a certain time before closing, but we will try our best to accommodate your order if possible. The best and most efficient way to order is via the website.
How much notice do you need for an order?
Usually, 24 hours is sufficient for a bouquet unless it’s a Same Day item but you can always order online in advance anytime. For large orders of multiple bouquets or 10 dozen or more gourmet cookies, we’d need a little more time. Send us an email if unsure.
For custom and corporate orders to include logo cookies, we ask for at minimum 7 days lead time, however, reach out as we work to accommodate short notice orders as we can.
Do you make logo cookies?
Yes, we make logo cookies consisting of your business’ logo on a fresh baked sugar cookie. You can email us at [email protected]
Do you make custom decorated cookies or only what’s on the website?
Yes, we make custom cookies and custom bouquets as time permits! Please send us an email at [email protected] with details of what you’re wishing for, product number from our website, quantity of sugar cookies, specific colors, photos for inspiration, and the date you’d need the order. We ask for a minimum 7-day notice as we have several orders already in the pipeline and we’d want to ensure we take the time to accurately complete the request.
Where do you hand deliver to?
We hand deliver throughout the Metro Atlanta area to include Atlanta, Alpharetta, Austell, Acworth, Brookhaven Canton, Cartersville, Cummings, Duluth, Decatur, Dunwoody, Dallas, Douglasville, Hapeville, Hiram, Holly Springs, Kennesaw, Lawrenceville, Lilburn, Mableton, Marietta, Milton, Norcross, Powder Springs, Roswell, Sandy Springs, Smyrna, Snellville, Suwannee, and Woodstock to name a few! Feel free to email or call the shop to verify a location and check for alternative delivery methods for locations we can’t hand deliver to.
As you place the order online and put in the recipient’s address, you will be informed as to whether our shoppe would handle your delivery.
Do you deliver to schools, hotels and hospitals?
Yes, we deliver to most of the hospitals in Metro Atlanta to include Children’s Healthcare of Atlanta, Emory University Hospital, Grady Memorial Hospital, Northside Hospital and WellStar Atlanta Medical Center.
We deliver to public and private schools, as well as universities such as Georgia Tech, Emory, Georgia State, Kennesaw State, Agnes Scott, Oglethorpe, and more. Feel free to email or call the shop to verify a location.
We guarantee our cookie delivery to the mailroom or receiving department of colleges, hotels or hospitals. It is then up to those departments to deliver the package to the correct recipient. We encourage you fill out as much information in the fields provided for the recipient to ensure that your gift is delivered in the most efficient manner.
How do I know my gift has been delivered?
Once we receive notification from our driver that the delivery has been made, a delivery notification is emailed the customer who placed the order. Many customers say they find the email in their SPAM or JUNK folder. You can also text us at (770) 852-0819 (text only!) and we’ll respond as soon as possible.
Can I pick up an order?
Yes, orders placed online for pick up can be picked up at the shoppe. We will call the customer phone number provided the morning of to provide a precise pick-up time. Typically, pick up time starts at 11am but this is dependent on the number of orders for the day.
You can stop by for a gourmet or a plain sugar cookie or two, but for larger quantities call in advance as cookies by the dozen are made to order. It should take no more than an hour to bake, cool and package for you.
Can you make charity donations?
Please email us at [email protected] with your request and if we’re able to donate we will respond with an offer.
I provided the wrong information or need to edit my order. How do I contact you?
The best way to contact us is phone during business hours. We may be helping other customers in store or on the phone line, therefore, the alternative is to contact us via email as they are checked frequently during the day. We will try our best to accommodate the request.
If the wrong address was provided, we will attempt to call the customer and the recipient for advice in advance if recognized as an incomplete address. If neither respond the gift will be brought back to the shop and can be picked up the following day. If a second attempt is needed, a additional delivery fee will be required. It is imperative we have the correct address, to include directional information.
What is your Hand Delivery and Shipping policy?
Hand Delivery: We take pride in our products and delivery service which starts early in the morning due to the volume of deliveries we cater to. Therefore, delivery times cannot be guaranteed and requests for deliveries by a certain time of the day cannot be guaranteed due to the uncontrollable factors that we encounter.
Businesses and schools are priority, followed by residentials with all deliveries made between mid-morning and 5PM. Note, during the holidays deliveries can be into the late evening due to the volume.
Shipping: When Hand Delivery is not selected or available, your product is carefully packaged and shipped via a third-party carrier, FedEx. While we package and ship to arrive on your requested delivery date, your shipped package may arrive one or two days either before or after. Confirming the exact time of delivery for shipped items is beyond our control.
Questions call our Marietta Shop (770) 578-0200 or email [email protected].